In-Person Engagements
Health and Safety
We are excited to visit your offices for in-person work delivered by our experts! The health of your employees and Paradigm consultants is our top priority — we will be following the CDC’s recommendations around Covid-19 protocols to make live sessions, interviews, and meetings as safe as possible.

Requirements for Paradigm Clients

For all in-person work, Paradigm is requiring that clients agree to follow applicable CDC guidance. Although the details of CDC guidance is subject to change, at a minimum, clients must ensure that every in-person attendee is not subject to quarantine or isolation under current CDC guidance.

If any of your employees are showing signs of illness we ask that they DO NOT attend. Paradigm is counting on our clients to enforce these requirements so that our facilitators can focus their efforts on delivering a great session.

Paradigm’s Requirements for our Experts

We want to do everything we can do to minimize health risks. We are requiring that our employees who facilitate in-person work — workshops, strategy sessions, focus groups, presentations, or other events follow the CDC’s recommendations around Covid-19 mitigation and safe travel.

If a Paradigm employee shows signs of illness before a session, we will do our best to have a different expert lead the in-person work. If we cannot bring in a new expert, you will be given the option to move to a virtual format or reschedule your in-person session for another date. Of course, there will not be any additional fees for rescheduling a session due to a Paradigm employee's illness.

Rescheduling and Cancellation

If you believe that you cannot satisfy our requirements for in-person work, we would be happy to move to a virtual format at no additional cost. If you would like to reschedule or cancel a workshop, you will incur the fees outlined in your contract.

We will continue to update these guidelines, always prioritizing the health and safety of your team and ours. If you have any questions, email your Paradigm point of contact.

Updated August 2023